BATTERY RECALL PROGRAM

ADARO Tenología, S.A. located at Jimena Fernández de la Vega, 38, Edificio ADARO, 33203, Gijón, Spain as manufacturer of the Adalit Torches has detected a failure in some batteries of the ADALIT L3000 and L3000 Power series torches manufactured between January 2016 and June 2017. As of today, only a few isolated cases of failure have been detected out of the more than 150,000 torches manufactured.

In accordance with the protocols established by our company in order to ensure the quality of our products, we have proceeded to announce the RECALL of the batteries found in torches that, according to their serial number, include one of the affected batteries.

For this reason, we have informed the market and users through our distributors of the geographical areas where the batches of affected products are located -Germany and Austria- and also through this website.

If your torch is among those affected, remove it from the charger and do not reuse it until you have replaced the battery. Failure to follow these instructions may cause the battery to overheat.

For ADARO Tecnologïa, the safety of our customers is our highest priority. That is why we are contacting you proactively, and we will provide you with a free battery in the event your torch is included among the serial numbers indicated below.

For details on how to obtain the replacement battery, follow the instructions of this website.

1 • HOW TO IDENTIFY THE AFFECTED TORCHES
At the bottom of the torch, you will see an identification plate that includes the serial number of the torch.
THE L3000 / L3000 POWER TORCH IDENTIFICATION PLATE IS LOCATED AT THE BOTTOM OF THE TORCH. TAKE NOTE OF THE NUMBER INDICATED, ACCORDING TO THE IMAGE.
2 •Check to make sure that the serial number of your torch is among those indicated in the following lists.

Check to make sure the serial number of your torch matches any of those indicated in the detailed lists below. If it does, please prepare to replace the battery, by first filling out the contact form and including the serial numbers of the affected torches.

FROM 060533

From 060533 to 061233
From 061797 to 061910
From 062234 to 064967
From 065136 to 065931
From 066083 to 066094
From 066790 to 066801
From 067138 to 067237
From 067942 to 067945
From 069378 to 069727

FROM 070101

From 070101 to 070119
From 070486 to 070728
From 070845 to 070994
From 071115 to 072725
From 073031 to 073584
From 074601 to 074605
From 075976 to 077362
From 077560 to 079968

FROM 080157

From 080157 to 080303
From 080403 to 080552
From 080765 to 082078
From 082275 to 082336
From 082347 to 082356
From 083172 to 084747
From 084964 to 088888
From 089017 to 089786

FROM 090156

From 090156 to 091560
From 091575 to 091580
From 091797 to 093464
From 093883 to 094032
From 094171 to 095811
From 096128 to 096152
From 096727 to 096731
From 097239 to 097388

FROM 000301

From 000301 to 000886

FROM 001100

From 001100 to 001273
From 001571 to 001828
From 001896 to 001974

FROM 002084

From 002084 to 002999

FROM 003000

From 003000 to 003278
From 003373 to 003383
From 003501 to 003993

FROM 004046

From 004046 to 004078
From 004163 to 004512
From 004569 to 004988

FROM 005297

From 005297 to 005978

FROM 006056

From 006056 to 006265
From 006489 to 006502
From 006752 to 007031
3 •How to replace the battery

WARNING! MAKE SURE THAT YOU REPLACE THE AFFECTED BATTERY WITH THE NEW ONE YOU HAVE RECEIVED!!!.

Download the battery replacement instructions and/or play the video below.

If you have any doubts or questions, please contact us.

4 • SUBMISSION FORM FOR SERIAL NUMBERS
  1. Fill out all the fields on the form.
  2. Select the number of torches affected and enter the serial number in all the pertinent fields.
  3. Press send.
  4. You will receive e-mail confirmation.


    5 • Questions and Answers

    What ADALIT torch models does this change affect?

    It only affects the ADALIT L-3000 and L-3000 POWER models

    How can I tell if my torches are affected?

    First, you must consult the lists indicated on this website and check if the serial number of your torch or torches is included in the lists.

    If the serial number is included in the lists on this website, should I replace the battery?

    Yes, it is necessary to replace the battery. Remove the torch from the charger and do not recharge it until the battery is replaced.

    My battery has not given me any problems. Should I replace it?

    YES, as long as your serial number is among those indicated in the list, you MUST stop using the torch and should replace your battery.

    Will new batteries be sent to replace the affected ones?

    YES, please follow these steps:

    1. Take note of the serial numbers of your torches and check them against the lists indicated on this website.
    2. Send the submission form indicating your complete data and include the list of the serial numbers of your torches.
      PLEASE INDICATE OR SEND THE LISTS WITH THE SERIAL NUMBERS OF YOUR TORCHES ONLY AFTER CHECKING ON THIS WEB SITE THAT THEY CORRESPOND TO THE SERIAL NUMBERS AFFECTED
    3. Customer Service phone +34 985 347 806

    How do I replace the batteries?

    Replacing the batteries is a simple process. Follow the steps indicated on this website, download the instruction manual and/or watch the video included on this website.

    > WATCH VIDEO

    > DOWNLOAD INTSRUCTIONS MANUAL.

    Why are the batteries now housed differently inside the torch?

    One of the improvements made to the ADALIT L3000 and L30000 POWER torch in 2017 is the relocation of the battery housing to the upper part of the body of the torch.

    more than 100 years of innovation and technology

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