BATTERY RECALL PROGRAM
ADARO Tenología, S.A. located at Jimena Fernández de la Vega, 38, Edificio ADARO, 33203, Gijón, Spain as manufacturer of the Adalit Torches has detected a failure in some batteries of the ADALIT L3000 and L3000 Power series torches manufactured between January 2016 and June 2017. As of today, only a few isolated cases of failure have been detected out of the more than 150,000 torches manufactured.
In accordance with the protocols established by our company in order to ensure the quality of our products, we have proceeded to announce the RECALL of the batteries found in torches that, according to their serial number, include one of the affected batteries.
For this reason, we have informed the market and users through our distributors of the geographical areas where the batches of affected products are located -Germany and Austria- and also through this website.
If your torch is among those affected, remove it from the charger and do not reuse it until you have replaced the battery. Failure to follow these instructions may cause the battery to overheat.
For ADARO Tecnologïa, the safety of our customers is our highest priority. That is why we are contacting you proactively, and we will provide you with a free battery in the event your torch is included among the serial numbers indicated below.
For details on how to obtain the replacement battery, follow the instructions of this website.
Check to make sure the serial number of your torch matches any of those indicated in the detailed lists below. If it does, please prepare to replace the battery, by first filling out the contact form and including the serial numbers of the affected torches.
From 062234 to 064967
From 065136 to 065931
From 067138 to 067237
From 067942 to 067945
From 069378 to 069727
From 070845 to 070994
From 071115 to 072725
From 073031 to 073584
From 075976 to 077362
From 077560 to 079968
From 080765 to 082078
From 082275 to 082336
From 083172 to 084747
From 084964 to 088888
From 089017 to 089786
From 091797 to 093464
From 093883 to 094032
From 094171 to 095811
From 097239 to 097388
From 001571 to 001828
From 001896 to 001974
From 003373 to 003383
From 003501 to 003993
From 004163 to 004512
From 004569 to 004988
From 006489 to 006502
From 006752 to 007031
WARNING! MAKE SURE THAT YOU REPLACE THE AFFECTED BATTERY WITH THE NEW ONE YOU HAVE RECEIVED!!!.
Download the battery replacement instructions and/or play the video below.
If you have any doubts or questions, please contact us.
- Fill out all the fields on the form.
- Select the number of torches affected and enter the serial number in all the pertinent fields.
- Press send.
- You will receive e-mail confirmation.
What ADALIT torch models does this change affect?
How can I tell if my torches are affected?
If the serial number is included in the lists on this website, should I replace the battery?
My battery has not given me any problems. Should I replace it?
Will new batteries be sent to replace the affected ones?
YES, please follow these steps:
- Take note of the serial numbers of your torches and check them against the lists indicated on this website.
- Send the submission form indicating your complete data and include the list of the serial numbers of your torches.
PLEASE INDICATE OR SEND THE LISTS WITH THE SERIAL NUMBERS OF YOUR TORCHES ONLY AFTER CHECKING ON THIS WEB SITE THAT THEY CORRESPOND TO THE SERIAL NUMBERS AFFECTED
- Customer Service phone +34 985 347 806
How do I replace the batteries?
Why are the batteries now housed differently inside the torch?
One of the improvements made to the ADALIT L3000 and L30000 POWER torch in 2017 is the relocation of the battery housing to the upper part of the body of the torch.